Picking the right POSz for your business can be a very difficult task. This could be the reasons why that over 60 percent of single store businesses and restaurants do not have a POS. However, picking a POS system is just the first step, and your business still needs to start using it.
Implementing a POS should be a delicate process. However, most business owners set up the system and do not train their staff to use all of its features. Here are the mistakes to avoid when you are implementing a POS system.
1. Not Engaging With Staff at the Start of Selection Process
The success of a POS starts before the software is selected; for instance, if the software meets the needs of your employees. You should take the time to sit down with all your employees and ask them what they think needs to be improved. These pain points should be used to create a list of needs for the POS software.
2. Not Having Security Measures Set up at the Beginning
For many business owners, having the POS in place is the most important part of the process. However, this focus can leave holes in your systems security, which could cause you a lot of money in the long run. Security measures like what information is stored and for how long should be set before your employees start using the system.
Along with protecting your POS from outside theft, you should also make sure that there are safeguards in place to detect employee theft. This could be a limit of voids, no sales and coupon value limits. While you hope that your employees are not stealing from you, these safeguards can stop your employees from giving away free items.
Once you have a POS in place, you need to train your employees how to use it properly. However, you need to keep training your whole staff to make sure that all your employees know how to fully use the system. Managers can offer training for individual employees during their shifts to make sure that everyone knows how to correctly use the system.
4. Not Have Guidelines for Mobile POS Singapore
There are many types of POS software on the market that can be installed on mobile devices like tablets and even smartphones. These mobile POS systems make it easy for employees to move around and make sales.
These systems are most times used at restaurants because it cuts down on the time it takes to place an order. However, you need to make sure that your staff understands how to use these mobile devices. You should also make sure that your staff can use them correctly.
A POS system can help a business improve sales and cut down on human errors when implemented correctly. However, it can also cause confusion and slow down sales if not used properly.